Masih teringat dalam ingatanku materi-materi training leadership tentang perbedaan bos dan leader. The boss drives his men; The leader coaches them. The boss depends on authority; The leader, goodwill. The boss says “I.”; The leader says “we.” The boss says “Be there on time.”; The leader gets there ahead of time. The boss fixes the blame for the breakdown on you; The leader fixes the breakdown. The boss knows how it is done; The leader shows how. The boss says “go,”; The leader says “Let’s go.” The boss uses people; The leader develops them.